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Radiant heating support

Support & Services


We have a large selection of support documents to guide you through design, installation and how to operate STEP Warmfloor™ radiant heating systems.


If you can not find answers to your questions, please contact our inhouse staff of professional designers and technical engineers on phone 1-877-STEPTEC (783-7832) or use our contact form.

  


 

 
Installation
 
Radiant Support & Services - Frequently asked questions Install Radiant Heating 20 years warranty for radiant heating elements
Our section of frequently asked questions gives you an overview over general information about our company, products and installations.
Browse through our section of online installation instructions, manuals and guidlines on how to install STEP Warmfloor® heating solutions.
STEP Warmfloor® provides a limited warranty for the elements, power supplies and controls. Use our online warranty registration form to activate your warranty.

 

 

About Us

Electro Plastics, Inc. dba STEP Warmfloor™ is a US manufacturer of electric radiant underfloor heating, roof de-icing and snow melt systems. The company's headquarters is located in Saint Louis, Missouri, U.S.A. This 35,000 sq feet LEED registered building is a "living laboratory" as proof of the comfort properties and energy efficiency of STEP Warmfloor. 

Approvals

Our radiant heating products are ETL listed, have the CE marking and conform to ANSI/UL:

 Intertek ETL small    Cemark small

 

Contact us

  • Address: 11147 Dorsett Rd., Maryland Heights, MO 63043-3505.
  • Toll-Free: 1-877-STEPTEC(783-7832)
  • Tel: +1-314-426-3555
  • Fax: +1-314-426-3556
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