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Frequently Asked Questions

Got a question? The following is a list of the most common questions asked about our product.

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What is STEP Warmfloor™? How safe is the product?
How long has STEP Warmfloor™ been used?
What type of floors can STEP Warmfloor™ be used under?
Can STEP Warmfloor™ heat my whole house?
Can I use STEP Warmfloor™ to just take the chill out of my floor?
Can STEP Warmfloor™ be used for renovation?
Can STEP Warmfloor™ be installed under an existing floor?
Can STEP Warmfloor™ be used to heat my addition?
Where else in the house can STEP Warmfloor™ be used?
Is it difficult to install STEP Warmfloor™?
How do I estimate the amount of material needed?
How do I purchase STEP Warmfloor™?
What should I do if my installer is not familiar with STEP Warmfloor™?
Can STEP Warmfloor™ overheat?
What does "self-regulating" mean?
How does the STEP Warmfloor™ heating element generate heat?
How is STEP Warmfloor™ regulated? Can a thermostat be used?
Is STEP Warmfloor™ a patented technology?
Has STEP Warmfloor™ won any awards?
What are some of the other areas STEP Warmfloor's™ technology has been used?
How rugged is a STEP Warmfloor™ system?
Are there other radiant floor heating alternatives?
What are the benefits of STEP Warmfloor™ heating system over forced air heat?
What are the benefits of STEP Warmfloor™ over a hydronic system?
What are the benefits of STEP Warmfloor™ over other electric heat systems?
Why do my STEP Warmfloor™ elements not heat up before the finished floor is installed?
 
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Getting Started

Did You Know?

STEP Warmfloor™ is the most energy efficient heating available because the material itself is self-regulating and only draws the energy it needs to maintain an even temperature on the whole surface.  The heating elements cannot overheat.
 

Attention Customers

Beware of inferior products imitating our patented heating elements.  STEP Warmfloor™ elements bear special markings and are solely manufactured in the USA.  Unlisted heating elements imitating our patented technology may be a potential fire hazard.  Our certified distributors will stock only genuine STEP Warmfloor™ heating elements.

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