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November 22, 2008, 06:56:49 AM
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lcmark
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« on: January 05, 2008, 07:04:06 AM »
I have installed the StepWarm product in my bathroom. After everything is hooked up and I have tiled over the elements. The tile is warming up, however, it is very uneven. Any reason why and any possible resolutions?

-mark
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Tim
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« Reply #1 on: January 07, 2008, 08:31:20 AM »
A few different things that may be the problem.  The first thing I'd check is amperage on each element to be sure they're all well connected.  Our standard residential elements (EP-30-2-24V-24W) should be around .325 amps per foot at 24 volts.  If your meter says something different, you may have a connection problem.

If it turns out that you don't have a connection problem, then perhaps you need some/ some more insulation below the elements, or make sure your insulation is properly installed.  If you have access to joist cavities below the Warmfloor installation, you can put fiberglass insulation up against the bottom of the subfloor (being sure that you don't leave an air gap between the insulation and the botom of the subfloor.)

And if you don't think these suggestions are relevent, then you should probably call our tech help line (1-877-783-7832).
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