Skip to content

Home arrow Contact Us
Contacts

Our main office (located in Maryland Heights, MO) is open Monday through Friday between the hours of 8 a.m. and 5 p.m. (CST), and our toll-free number is 877-783-7832.

 
  • Administration & Finance   (1)
    For general administrative and finance questions, contact our administrative and finance personnel.
  • Design & Layout   (1)
    For technical and heating design/layout questions, contact a qualified associate of our design and layout team.
  • Engineering   (2)
    For specialty products, product development, and technical questions, contact our engineering department.
  • Installation   (1)
    For installation questions, contact a qualified staff member of our installation department.
  • Manufacturing   (1)
    For product fabrication (and/or shipping & handling) questions, please contact our manufacturing department.
  • Marketing   (1)
    For general marketing questions, please contact our marketing department.
  • Sales   (1)
    For general sales and distributorship questions, contact a sales manager in your area.

    Northeast Sales Territory
    • Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, and Vermont
    East Sales Territory
    • Delaware, Illinois, Indiana, Kentucky, Maryland, Michigan, Ohio, Pennsylvania, West Virginia, and Wisconsin
    Midwest Sales Territory
    • Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, Utah, and Wyoming
    West Coast Sales Territory
    • California, Nevada, Oregon, and Washington
    Southeast Sales Territory
    • Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Virginia
    Southwest Sales Territory
    • Arizona, Arkansas, Louisiana, New Mexico, Oklahoma, and Texas

Search

Getting Started

Did You Know?

Indoor Air Quality is directly correlated with respiratory illness.  The last thing you want your mechanical system to do is to distribute dust, mold spores, pollen, and other particulates throughout the structure. Because radiant heat does not blow allergens, it helps those with allergies and asthma find dramatic improvement to their symptoms.
 

Attention Customers

Beware of inferior products imitating our patented heating elements.  STEP Warmfloor™ elements bear special markings and are solely manufactured in the USA.  Unlisted heating elements imitating our patented technology may be a potential fire hazard.  Our certified distributors will stock only genuine STEP Warmfloor™ heating elements.